TransFirst is a payment gateway service that handles transactions itself and doesn’t use another processor’s services. It has competitive pricing, and its service terms and setup times are standard compared to the other companies in our review.
This merchant gateway service has both interchange-plus pricing and tiered-pricing options. It offers an interchange markup of 0.20%, which is better than the standard for this industry. However, its per-transaction fee is $0.18, which is on the higher end of the other processor’s prices that we reviewed. The tiered rate is also higher than the average at 1.63% for both qualified credit and debit cards.
TransFirst has the lowest monthly fee out of the services we reviewed at just $5. Its monthly minimum is also set at $5, which is the lowest out of the services we reviewed that required monthly minimums. You should also expect to pay a PCI-compliance fee annually. This fee comes in at $75.20, which is low in this industry. Overall, TransFirst is the least expensive option as far as fees are concerned.
If you are a new business or need to upgrade your equipment, EMV-ready terminals are available through this payment gateway company. However, it charges one of the highest prices for this equipment out of the services we reviewed at $299 per terminal.
We consider transparency and consistency an important aspect to these companies. TransFirst is transparent with its information by providing information about fees, costs and terms online. However, the agents we contacted were unwilling to send us a contract to review without us making any commitments. TransFirst was one of only two services that would not send us a contract to review. However, this payment gateway provider surpasses industry benchmarks with its ability to deposit money in your business’s bank account the business day following a transaction.
The representatives we spoke with when we called in to TransFirst were patient and knowledgeable enough to answer the many questions we presented. However, we recommend calling in directly for answers to your questions as we did not receive a response from filling out the service’s online form. Additionally, upon signing up with this company, you are not assigned a dedicated account representative unlike many of the other services we reviewed.
TransFirst’s unique process of not using a reseller can be useful if you would like to cut out the middleman in the transaction process. In addition, its pricing is competitive, though not the lowest of the services we reviewed. However, its monthly fees are among the lowest we reviewed.