radio controlled toys – RC Toy House

RCTOYHOUSE specializes in RC toys. As you’d expect, they have every style of RC toy imaginable and they have replacement parts to go with them. For a great toy at an affordable price, RCTOYHOUSE is an ideal radio controlled toy store shopping stop.

RC Toy Selection

Standout Features

The selection at RCTOYHOUSE is amazing. If you can think of it, they most likely carry it. They have basic RC cars and trucks of every type and price range. They also carry airplanes, helicopters, boats, tanks and other specialized RC toy types. In addition to the large selection of toys, you will find numerous replacement parts and accessories.

One of the best things about their RC inventory is that they also have toy suggestions based on your level of experience. If you scroll down to the bottom of the page you can click on beginner, intermediate, and advanced and you will be directed to a page that gives you your best choices for that level.

In an attempt to improve their website, RCTOYHOUSE has an added the live help feature to their contact methods for customer service. If you cannot reach somebody via live chat, which will be impossible during certain hours, you can still leave a message for call back. You also have the choice of emailing, calling, or mailing the company a letter with serious concerns or questions.

One of the great things that RCTOYHOUSE has to offer is a newsletter that you can subscribe to. The newsletter contains new product additions and articles about different RC toys and how to use them along with special announcements and promos. The newsletter is a great way for RC hobbyists to stay in the loop, especially with new and upcoming models.

Customer Service

RCTOYHOUSE is not a very difficult website to use. The search feature will be self explanatory to anyone who’s used Google. The one flaw with RCTOYHOUSE’s search bar is simply the fact that you do not have the option to narrow your results down by using filters. Pretty much every other one of the radio controlled toy stores we reviewed has superior sorting options.

If you are looking to just browse through the website based on category, the website makes that easy. On the right hand side of the screen you will find a list of RC categories that you can browse through.

RCTOYHOUSE offers a variety of shipping methods. Obviously the faster the shipping method, the more it is going to cost. We also appreciate the fact that RCTOYHOUSE offers expedited shipping for that occasion where waiting five to eight business days isn???t an option.

Even though RCTOYHOUSE offers a variety of shipping methods, they are not so flexible when it comes to payment methods. Currently, RCTOYHOUSE only accepts most major credit cards and PayPal. They do not accept Google Checkout, nor do they allow for the Bill Me Later program. RCTOYHOUSE conducts all transactions over a secure server.

RCTOYHOUSE has a great selection of RC toys and they also offer RC replacement parts and accessories. What prevents them for being the best choice is their pared down payment options and overall unremarkable site design.

Ease of Use

Payment and Shipping